Privacy Policy

Effective Date: 05/01/2025

At pixiedoll, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

Information We Collect

Personal Information

We may collect personal information from you when you interact with our website, such as when you place an order, create an account, or contact our customer service. This information may include:

  • Name
  • Email address
  • Physical address
  • Phone number
  • Payment information (e.g., credit card details)

Usage Information

We may also collect information about how you use our website, including:

  • Pages you visit
  • Products you view or purchase
  • Search terms you use
  • Device information (e.g., type of device, operating system, browser type)

Cookies and Other Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage your cookie settings through your browser settings.

How We Use Your Information

Providing Services

We use your personal information to fulfill your orders, process payments, and deliver products to you. This includes sending order confirmations, shipping notifications, and other transaction-related communications.

Improving Our Website

We analyze usage information to improve our website's functionality, user experience, and content. This helps us understand how users interact with our site and identify areas for enhancement.

Marketing and Communications

We may use your contact information to send you promotional emails, newsletters, or updates about our products and services. You can opt out of these communications at any time by following the unsubscribe instructions provided in the emails.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes implementing security technologies and procedures to safeguard your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at sales@pixiedoll.com.

Third-Party Services

We may use third-party service providers to assist us in operating our website and providing our services. These providers are contractually obligated to protect your personal information and use it only for the purposes we specify.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at sales@pixiedoll.com.